Complaint under Consumet Protection Act

Suggest Format of "Complaint under Consumet Protection Act"​

Note: This is a sample Model Form of Complaint under the Consumer Protection Act, 1986. For the actual drafting and/or customs designed & precise inputs you can touch us for online drafting based upon your inputs. This draft can be downloaded free and modified for contingent and urgent requirement. The consumer/complainant can directly approach to C.D.R.F., but we will advise to engage advocates, who are expert in Law. We have group of expert lawyer, who are full time working in C.D.R.F. 

 

 

BEFORE THE HON’BLE STATE CONSUMER DISPUTES REDRESSAL CONSUMER AT ______________, MUMBAI

  1. Particulars of Complaint:
  • Full name: ……………………………………………………………………………………………..
  • Complete Address: ………………………………………………………………………………..
  • Village, Tehsil, City and State:…………………………………………………………………
  1. Particulars of Opposite Party:

                     Opposite Party No.1

  • Full Name of dealer/Shop/firm/manufacture: ……………………………………………….
  • Complete Address:…………………………………………………………………………………………
  • Village, Tehsil, City and State: ………………………………………………………………………..

                    Opposite Party No.2

  • Full Name of dealer/Shop/firm/manufacture: ……………………………………………….
  • Complete Address: …………………………………………………………………………………………
  • Village, Tehsil, City and State: …………………………………………………………………………
  1. Particulars relating to goods/services complained of:

                   (a) Details of Goods/services:

  • Item of goods with quantum/nature of service: ………………………………………………………………………………….
  • Date when goods purchased/service obtained: …………../……………/……………
  • Amount paid as consideration: ……………………………………../-

                 (Attach photocopies of bill/voucher/receipt, etc.)

                (b) Whether the complaint relates to:

  • Loss or damage as a result of unfair trade practice adopted by the trade:
  • One or more defects in the goods:
  • Deficiency in services:
  • Excess price charged by trader (above the price by or under any law for the time being in force or displayed on goods or package containing such goods):

              (c) In the complaint relates to (b) (i) above, please indicate the nature of unfair trade practice adopted by the trader, such as-

  • Statement as to the quality etc. of goods sold/service made:
  • Sponsorship of goods/dealer: ……………………………………………………………………….
  • ………………………………………………………………………………………………………………………
  • Warranty/guarantee with period promised (attach photocopy of warranty/guarantee card, if any): ………………………………………………………………….
  • Disparaging of goods of other traders: …………………………………………………………..

               (d) If the complaint relates to (b) (ii) nature and extent of defects in goods:

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

               (e) If the complaint relates to (b) (iii), nature and extent of deficiencies in services:

…………………………………………………………………………………………………………………………………………………………………………………………………………………………..

               (f) If the complaint relates to (b) (iv), details price fixed and price charged:

……………………………………………………………………………………………………………………….

               (g) Any other details connected with the complaint (such as, when defect in goods or deficiency in service was first noticed):

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  1. Details of attempts made to get the matter complained of settled and result thereof:
  • Personal negotiations: ……………………………………………………………………………
  • Written communication with trader/opposite party : (Attach copies of correspondence)
  • Application made to other authorities such as M. R.T.P. Commission: ……………………………………………………………………………………………………………………………
  1. Whether any other law/rules/regulations/procedure applicable:

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

  1. Details of documents/witnesses relied upon to substantiate the complaint:
  • Vouchers/bills etc. [including those mentioned in 3 (a) (iii) above]:

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  • Individual witnesses, if any:

…………………………………………………………………..

…………………………………………………………………..

…………………………………………………………………..

  1. Reliefs claimed:
  • To get defects in the goods removed and/or
  • To replace the goods with new goods and/or
  • To return the price/charges paid
  • Compensation claimed for financial loss/injury/interest suffered due to the negligence of the opposite party/parties. (Justify with reasons the extent of compensation claimed for the loss or injury).

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. .

  • To remove defects and deficiencies in services in question.

………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  • Compensation claimed for financial loss/injury/interest suffered due to the negligence of the opposite party/parties. (Justify with reasons the extent of compensation claimed for the loss or injury).

………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  • To remove defects and deficiencies in services in question.

………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  • No to offer and/or to withdraw hazardous goods from sale.

………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  • To provide for adequate cost.

………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. .

  1. The Forum/State Commission has jurisdiction entertain the complaint in view of ;
  • Section 11(1) Sec. 17 of the Consumer Protection Act.
  • The extent of amount involved being Rs.
  • The cause of action having accrued at:
  1. The complaint is filed within the time limit provided under Sec. 24-A of the Consumer Protection Act, 1986/The complaint being by limitation, is accompanied by an application for condonation of delay for consideration by the Hon’ble District Forum/State Commission/National Commission as provided for under section 24A.

P R A Y E R

It is, therefore, most respectfully prayed that (here given details of prayer)………………………………………………… Through………. Authorized Representative/Advocate/Voluntary Consumer Association (given here names and addresses).

                     

Complainant

Advocate of the Complainant.

V E R I F I C A T I O N

   I, ……………………………………………..………….., of Mumbai, Hindu, Indian Inhabitant, the Petitioner abovenamed, do hereby solemnly declare that what is stated in Paragraphs ..….. to…….. of the fore going petition is true to my own knowledge.

Solemnly affirmed at Mumbai on                   )

Dated this …… day of ……………., 20……           )

                         

Complainant

 Interpreted & Explained by me\

 

Advocate of the Complainant